About Omio
Omio is a leading global travel booking platform specializing in trains, buses, flights, and ferries across Europe, the UK, North America, and beyond. Founded in 2013, Omio has revolutionized travel planning by aggregating ticket options across thousands of transport providers in over 45 countries. Omio UK offers a sleek, easy to use interface and a powerful search engine that allows users to compare routes, schedules, prices, and ticket types all in one place. The platform caters to budget travelers, families, and business commuters alike, providing transparent pricing with upfront booking fees.
With mobile tickets and digital boarding passes supported, Omio’s app and website simplify travel preparation, eliminating the need for paper tickets or long queue times at stations. Omio’s commitment to a sustainable future is evident in its promotion of greener travel options like trains and buses over flights. The platform also features a robust customer support system, multi currency payment options, and eco friendly trip planners, making Omio a smart choice for travelers seeking convenience and affordability in their journeys.
The Omio Tickets, Information, Timetable and Destinations
Omio offers tickets and detailed schedules across hundreds of UK and European routes, including popular destinations like London, Paris, Berlin, Rome, and Barcelona. Users can easily filter trips by price, duration, number of changes, and onward connections. Omio supports point-to-point, regional, and international tickets including high-speed routes like Eurostar, Thalys, LNER, ICE trains. Real-time updates on train statuses, platform inform
Top Features of Omio You Should Know:
- Comprehensive modal transport comparison: trains, buses, flights, ferries
- Multi-language and multi-currency booking platform
- Mobile and e-tickets accepted widely across providers
- 24/7 customer support accessible globally
- Price alerts and fare tracking tools
- Support for rail passes and various discount offers
- Seamless payment process with numerous options.
Why Choose Omio?
Omio is trusted by millions for its all-in-one travel solutions and transparency on fares and booking conditions. The platform simplifies multi-modal, international travel planning that typically requires navigating multiple sites. With Omio’s easy-to-use app and website, travelers save time and money, supported by reliable, real-time information and a strong commitment to sustainability. The platform’s vast coverage and global presence make it ideal for UK users seeking access to Europe and beyond.
How Can You Save Money on Train Tickets with Omio
Railcards: Apply Railcards during booking to reduce fares, saving up to one third on qualifying UK and European routes. Discounts are automatically applied at checkout.
Advance Tickets: Book your tickets several weeks in advance for early-bird discounts. Omio alerts notify users when lower fares become available.
Split Tickets: Omio supports split ticketing where allowed, enabling users to purchase two or more tickets for separate legs and save substantially.
GroupSave: Groups of three or more travelers can access special GroupSave fares for off-peak journeys through Omio.
Off-Peak Travel: Save by traveling during off-peak hours and weekends; these discounted fares are prominently displayed and selectable during booking.
Return Tickets: Booking return tickets on Omio often provides better value than two singles, particularly with flexible travel dates.
Enable Ticket Alerts: Activate ticket alerts to be immediately notified when prices drop for your selected routes, helping you snag the cheapest fares.
Omio Services: Bus, Train, and Ferries
Omio offers a comprehensive platform for booking buses, trains, and ferries, providing travelers with a seamless one-stop-shop experience.
Bus Services: Omio collaborates with major bus companies such as National Express, FlixBus, ALSA, BlaBlaCar bus, and RegioJet, covering local, regional, and long-distance routes across the UK, Europe, North America, and expanding into Southeast Asia and South America. This extensive network ensures bus travelers can find affordable and convenient routes to suit virtually any trip.
Train Services: Omio supports bookings with prominent train operators across the UK and Europe, including National Rail, Eurostar, SNCF, Deutsche Bahn, Trenitalia, Heathrow Express and Renfe. It covers high-speed, regional, and international trains, providing live schedule updates, seat reservations, and mobile ticket availability, enhancing the train travel experience for millions.
Ferry Services: For sea travel, Omio includes ferry bookings with trusted operators like Balearia, Blue Star Ferries, GNV, and P&O Ferries. These services connect popular routes across Europe and the UK, delivering smooth and scenic travel alternatives for crossing water bodies.
Omio’s app and website integrate these modes of transport with live updates, secure payments, digital ticketing, and 24/7 international customer service, offering a flexible, cost-effective, and user-friendly travel experience.
Popular Routes of Omio
Omio vs. Other Train Ticket Booking Platforms
| Feature | Omio | Other Platforms |
|---|---|---|
| Multi-modal booking | Yes | Mostly single-mode |
| Split ticketing | Supported where permitted | Limited support |
| Mobile tickets | Widely used | Mixed |
| Payment diversity | Credit cards, PayPal, Apple Pay | Varies |
| Customer support | 24/7 multilingual | Often limited |
Omio Refund Policy
With Omio, you can cancel tickets online via the “Your Bookings” page only if you purchased a refundable fare or added Omio Flex during booking. Cancellation fees, if any, will be shown before you proceed. Advance tickets are usually non-refundable but can be exchanged by buying a new ticket before departure and requesting a refund on the original.
Omio Cancellation Policy
Omio allows ticket cancellations and refunds based on the fare type and operator rules. Refundable tickets and those booked with Omio Flex can be canceled and refunded online via “Your Bookings.” Advance tickets are usually non-refundable but may be exchanged by purchasing a new ticket before departure and requesting a refund on the original. Refund requests must be made within 28 days after ticket expiration for UK rail. Cancellation fees or administrative charges may apply, clearly shown before confirming cancellations. For delays or disruptions, passengers can claim compensation directly from the relevant operator or by contacting Omio customer service.
Omio FAQs
Book early, use Railcards, GroupSave discounts, SplitSave options, and set up ticket alerts for Advance tickets.
All major credit/debit cards, Apple Pay, Google Pay, PayPal, and Klarna.
Yes, eligible Advance tickets can be swapped for a new time/date for a fee. Flexible tickets (Off-Peak, Anytime) can be refunded or new ones purchased
Use Trainline’s live tracking feature in the app for instant updates on delays, platform changes, and arrival times
Groups of 3–9 adults receive up to 1/3 off Off-Peak tickets by booking together.
Yes, Trainline partners with rail and coach operators across more than 40 countries, making it ideal for cross-border journeys.
You can reach Trainline customer service through the following channels for support with bookings, refunds, cancellations, and other inquiries:
Phone: +44 871 244 1545
Available 24 hours, 7 days a week for general queries and booking assistance.
Customer Service for Existing Bookings: +44 333 202 2222
For help with changes, refunds, or specific booking questions.
Email:
- General Customer Support: via the contact form on Trainline’s website
- Refunds and Ticket Issues: returnedtickets@info.thetrainline.com
Website Help Center:
Visit the Trainline Help Center for FAQs, live chat, and support articles: https://support.thetrainline.com/en